Got Questions? We’ve Got Answers!
We are here to help your registration and learning process go smoothly and easily. Knowledge is power, so here are answers to frequently asked questions:
How can I get registration assistance?
Depending on the type of issue, you can get assistance in these ways:
If you need assistance with registering for a course, dropping a course, class schedule or billing, contact Modern Course by telephone at 1-866-365-4911 or by email at training@moderncourse.com
How do I register for a specific course or class?
To register:
Navigate to the instructor led class or online course you want to register for.
Select “Register“
You will be prompted to enter in your account information. Please use your myModernCourse user name and login. If you do not have a myModernCourse account, please select the option to create a myModernCourse account and follow the account registration process directions.
If you cannot remember your myModernCourse user name or password, you can request to have them sent to you.
How do I decide which courses I should take?
Modern Course offers suggested curriculum to help you enhance your knowledge and aid in your designs using Modern Course® products. Review the list of available curriculum.
How can I check my registration status?
You can check the status of your registered class by going to Manage My Courses. You can also contact Modern Course by telephone at 1-866-365-4911 or by email at training@moderncourse.com.
What is Modern Course’s class cancellation policy?
If you need to cancel your registration, you must inform Modern Course at least five business days before the class is scheduled to receive either a 100% refund or a training credit that you can use to enroll in another class. Modern Course will not refund any part of the registration fee if you cancel within five business days of the scheduled class. In that case, you will receive a training credit that you can use to enroll in another class.
Modern Course reserves the right to reschedule or cancel classes one week prior to the scheduled date. Registered participants will be informed of any such changes.
What do I do if I can’t find a class scheduled when I need it or where I need it?
You can request a private class or an onsite class here.
How do I pay for my registered courses?
You can pay for Modern Course classes and onsite training classes by check or credit card. Detailed instructions will be provided during the registration process.
How many days in advance do I have to pay to get a confirmed seat in the class?
Modern Course must receive payment one week before the start date of a class. Your class enrollment is only guaranteed on receipt of payment.
More Questions?
Is your question not answered above? Give us a call or send us an email from our contact page.
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